General Rules and Conditions

TERMS OF USE

Introduction

Please read these Terms of Use ("Terms", "Terms of Use") carefully before using the Sokabet website (the "Service").

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using Sokabet Services you agree to be bound by these Terms. If you disagree with any part of the Terms, then you should not be accessing Sokabet Services. Failure to do so may have its consequences in your account closure in accordance with these Terms and General Terms and Condition of Sokabet website.

General Terms and Conditions ("the Terms" or "Agreements" referral in the General Terms and Condition section) and Privacy Policy are considered to be part of Terms of Use and consequently a breach of such will lead to the breach of adjacent rules of Terms of Use and vice versa.

Casino Terms and Conditions

Upon agreeing to the Terms & Conditions of Sokabet.co.tz website, you agree to the results of all Casino games being determined by the random number generator (RNG) software.

Errors

Should you believe that a Casino game/event has been settled incorrectly by our systems or there is a communications error, we will be more than happy to review your gameplay against the records we have on our server.

However, unless we identify a clear error on our part, our records shall be classified as correct. Should there be any possible systems or communications errors relating to the outcome of a Casino game/event, we will not be deemed liable as a result. Furthermore, Sokabet Africa reserves the right to make any relevant bets/stakes void.

System Malfunctions and Disconnection

If there are any major system disconnection issues or malfunctions, all games relating to this shall be made void. However, Sokabet Africa shall not be held liable for any loss resulting from delays or interruptions to play due to these circumstances or any other over which Sokabet Africa, nor the player, have any control.

Events Beyond Our Control

Events may be deemed beyond our reasonable control. This may prevent us from providing all, or part of the website and/or the games or fulfilling any of our obligations as dictated under these Rules. Such events may include, but are not limited to, force majeure, an outbreak of hostilities, riot, civil disturbance, acts of terrorism, the act of any government or authority (including, but not limited to, any refusal or revocation of any license or consent), fire, explosion, flood, theft, malicious damage, strike, lock-out, or industrial action of any kind.

Game

Any Casino, slot and/or any games or betting products played for real money or any demonstration play via the website at any time.

Progressive Jackpot

A progressive jackpot is a game that contains an extra prize: "the jackpot", of which the value increases with a small amount for each real money game that is played until a player wins the jackpot. For each of these jackpot games you can find more details on the rules by clicking on the ‘?’ icon within the game window.

Once a player wins a Jackpot it has to be verified before payments are made to a customer's account. The information in the Jackpot display in the game is updated on a regular basis but as it is not in real time, the displayed value may not be 100% accurate. When the Jackpot is won, the exact amount will be calculated according to the number of rounds played up to the time the Jackpot is won. Once verified it will be credited to the winner's account.

Stake

Refers to money wagered or otherwise used to play or participate in a game. Funds cannot be transferred between accounts for any reason whatsoever.

Sokabet Africa reserve the right to declare void any stake because of erroneous information either on pay-table, promotional information either online or in printed media or because of programmatic errors in any of the games.

It is your responsibility to ensure that you are familiar with the rules of any games you play before engaging any real money wagers, as we cannot reimburse you in such circumstances.

Bet Max

Bet Max allows the player to automatically gamble the maximum number of coins per game and per line. After having placed their bet, the player does not necessarily have to press the "SPIN" button as the “BET MAX” button may automatically activate the slot.

Withholding Tax on Winnings

All winnings shall be subject to deduction of the applicable gaming tax at the rate of 20% of the amount won which is required by the government of Tanzania.

Chat Rooms

Sokabet may provide You with a chat facility within certain of our Services to enable You to communicate with other customers. As a condition of Your use of the chat facility, You agree to comply with following terms and any additional rules that may found on our website or mobile application:

You shall not make any statements that are threatening, sexually explicit or offensive, including but not limited to messages that are expressions of bigotry, racism, hatred, prejudice or profanity;

You shall not make statements that are abusive, defamatory, harassing or insulting to other customers including whilst waiting for other players to make a move;

whilst in play You shall not discuss table strategies with other customers, chat about the current hand or engage in any other communication that might give an advantage to other customers or could be classed as collusion;

You shall not make statements that advertise, promote or otherwise relate to any other website or online or offline ventures, discuss illegal activities or post personal details;

You shall not make statements about us or the website or any other website connected to us that are untrue and/or malicious and/or damaging to us;

You agree not to hold us responsible for the publication of user content within the chat facility; and

You agree not to post any content that You do not have the right to post.

You acknowledge and accept that Your communications on the chat facility are not private or confidential, and may be viewed and used by others accessing the Services.

You agree to notify our Customer Care Team if You think You see any customers colluding or sharing key information via the chat facility or if You have been a victim of chat abuse. We will keep Your complaint anonymous and deal with every case seriously.

We may review chat content, keep a record of all statements made on the chat facility and take necessary action retrospectively if necessary. If we feel any content You post on chat is unsuitable, we may mute or suspend Your ability to use the chat facility, certain other Services or close Your Account at our reasonable discretion, if we feel any content You post on chat is unsuitable or unlawful we may; remove the content, mute or suspend Your ability to use the chat facility and other Services we provide, and close Your Account where Your activity may be reported to Your Internet Service Provider (ISP) or the relevant authorities.

Intellectual Property

All intellectual property rights in our website and mobile application and all material and/or content made available on the Services (including but not limited to rights in the products and services offered, all code, software, animations, graphics, music, sound, photographs, video content or text, and the selection and arrangement thereof) or otherwise by us shall remain at all times our property or the property of our third party licensors.

The names, images and logos identifying us, our partners or third parties and our/their products and services contained in our website and mobile application are proprietary marks and may not be reproduced or otherwise used without express permission.

Nothing contained in these Terms and Conditions shall be construed as conferring by implication any license or right to use any trademark, patent, design right or copyright that belongs to Sokabet or any third party.

Termination

We may terminate or suspend access to our Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Governing Law

These Terms shall be governed and interpreted in accordance with the laws of The Tanzanian Gaming Board without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Services, and supersede and replace any prior agreements we had with a customer regarding the use of Sokabet Services.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use Sokabet Services after those revisions become effective, you agree to be bound by the revised terms.If you do not agree to the new terms, please stop using Sokabet Services. Failure to do so may have its consequences in your account closure in accordance with these Terms and General Terms and Condition of Sokabet website.

Contact Us

If you have any questions about these Terms, please contact us. Our contact information may be found in ‘Contact’ section of the website.